Frequently Asked Questions
Got questions? We’ve got answers. Find everything you need to know about our model car frames, sizes, shipping, and more below.
Any more questions? Email us at Zarafmodels@gmail.com or click the "Lets Chat!" button.
Q: Are the model cars removable from the frame?
A: Yes — the model cars can be removed from the frame if you want to display them differently.
Q: What sizes are the model cars?
A: Our model cars come in 1:32, 1:24, and 1:18 scales — the size is listed on each product page.
Q: What are the frames made of?
A: Our frames are made from premium wood or acrylic, built to be lightweight but durable, with a crystal-clear front to showcase the model.
Q: How long does shipping take?
A: Orders are processed within 1–2 business days. U.S. shipping usually takes 5–8 business days. International shipping times vary based on location.
Q: Do you offer returns?
A: All sales are final unless the product arrives damaged. If your item is damaged during shipping, contact us within 48 hours of delivery, and we'll make it right.
Q: How limited is the stock?
A: We keep our stock small to maintain exclusivity. Once a model or frame sells out, it might not come back — grab yours before they're gone!
